CPD Online Training is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, process, and protect information that identifies you or could reasonably be associated with you (“personal data”).
As an online course provider offering CPD-accredited training programmes, we collect and process personal information to provide access to our courses, manage learner accounts, support enquiries, issue course-related communications, and improve our services.
Our processing of personal data is carried out in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of this Privacy Policy, “processing” includes collecting, storing, using, transferring, and managing personal information.
We may collect and process the following types of personal information:
When you visit our website, we may collect technical information such as:
This information helps us improve website performance and enhance user experience.
We collect information through:
We only collect information that is necessary to provide and improve our services.
The information we collect may be used to:
Under data protection laws, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information based on:
Consent
Where you have provided permission for us to use your information, such as receiving marketing communications.
Contractual necessity
Where processing is required to provide services you have requested, such as course enrolment and learner support.
Legal obligation
Where we are required to process information to comply with legal or regulatory requirements.
Legitimate interests
Where processing is necessary for improving our services, managing our operations, and maintaining effective communication.
When you enrol in a CPD Online Training online course, we collect information required to:
Learner information is only used for purposes connected with providing our educational services.
We do not store complete payment card details.
Payments are processed securely through trusted third-party payment providers. Any payment information provided during transactions is handled according to the privacy policies and security practices of the relevant payment provider.
When you contact CPD Online Training by email, telephone, or through our website, we may collect your contact details and information relating to your enquiry.
This information allows us to:
Where you have provided consent, we may send information about:
You may withdraw your consent or unsubscribe from marketing communications at any time.
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our website and allow us to improve functionality and user experience.
We may use cookies to:
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
We do not sell, rent, or trade your personal information.
We may share information only where necessary:
Any third-party providers we work with are required to handle information securely and only for agreed purposes.
We take appropriate technical and organisational measures to protect your personal information against:
While we take reasonable steps to protect your data, no online system can guarantee complete security.
We retain personal information only for as long as necessary to:
When information is no longer required, we securely delete or anonymise it.
Under UK GDPR, you have rights regarding your personal information, including:
Right to access
You can request a copy of the personal information we hold about you.
Right to rectification
You can request correction of inaccurate or incomplete information.
Right to erasure
You may request deletion of your personal information where appropriate.
Right to restrict processing
You can request limits on how we use your information.
Right to data portability
You can request your information in a commonly used electronic format.
Right to object
You may object to certain types of processing, including direct marketing.
Right to withdraw consent
Where processing is based on consent, you may withdraw this at any time.
Requests can be submitted using our contact details provided below.
Our website may contain links to external websites. While we aim to provide reliable resources, CPD Online Training is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
CPD Online Training does not intentionally provide services directly to children under the age of 16.
We do not knowingly collect personal information from children without appropriate consent.
If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:
CPD Online Training
Email:
Website:
We aim to respond to all legitimate requests and concerns promptly.
You also have the right to contact the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have not been properly addressed.
CPD Online Training may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices.
Any updates will be published on this page with the revised effective date.