Name: CPD Online Training
Website: cpdonlinetraining.co.uk
Contact Email: info@cpdonlinetraining.co.uk
These Terms and Conditions govern your access to and use of CPD Online Training’s online learning services, courses, and related features. By accessing, registering for, purchasing, or using any course or service provided by us, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our services or enrol in any course.
1.1 These Terms and Conditions apply to all users who access or use our online learning services, including visitors, registered learners, subscribers, and individuals who purchase or access courses.
1.2 These Terms establish the rules and responsibilities governing your use of the learning services, course materials, accounts, and related features made available through our website or other authorised channels.
1.3 By creating an account, purchasing a course, or accessing learning content, you agree that you are entering into a legally binding agreement with CPD Online Training under these Terms.
1.4 We may update these Terms from time to time to reflect changes in our services, legal requirements, or business operations. Updated Terms will apply from the date they are published unless stated otherwise.
For the purpose of these Terms:
“Account” means the registered profile created by a learner to access certain services.
“Course” means any online learning programme, training material, assessment, or educational content offered by us.
“Learner”, “You”, or “User” means any person accessing or using our services.
“Services” means the online courses, learning resources, assessments, certificates, support services, and related features provided by CPD Online Training.
“Content” means all educational materials, including videos, documents, text, graphics, assessments, and downloadable resources.
“Platform” means the website, learning environment, or digital system through which services are provided.
3.1 CPD Online Training provides online educational courses and learning resources designed to support professional development, personal learning, and skills improvement.
3.2 Services may include online courses, learning modules, assessments, downloadable resources, certificates, and learner support.
3.3 Course details, including descriptions, duration, requirements, pricing, access periods, and completion criteria, will be displayed before purchase or enrolment.
3.4 We reserve the right to introduce new features, update course content, modify learning formats, or discontinue certain services where reasonably required.
3.5 While we aim to maintain accurate and useful educational content, course availability and features may change over time.
4.1 Certain courses or services may require you to create an account before access is provided.
4.2 You must provide accurate, complete, and current information during registration and ensure that your account details remain updated.
4.3 You are responsible for maintaining the confidentiality of your login credentials and must not share your account access with any other person.
4.4 All activities conducted through your account are your responsibility unless you notify us of unauthorised access.
4.5 You must inform us promptly if you believe your account has been compromised or accessed without permission.
4.6 We reserve the right to restrict, suspend, or close accounts where there is evidence of misuse, fraudulent activity, or breach of these Terms.
5.1 Course access begins once payment has been successfully completed or enrolment has been confirmed.
5.2 Access duration, where limited, will be stated during purchase or within your learner account.
5.3 Course access is personal to the enrolled learner and cannot be transferred, sold, shared, or provided to another individual.
5.4 You are responsible for ensuring that you have suitable equipment, internet access, and compatible software required to complete your course.
5.5 We may update course materials, replace outdated content, or improve learning resources to maintain quality and relevance.
5.6 We do not guarantee that every course will remain available indefinitely unless lifetime access has been specifically confirmed.
6.1 Course prices and applicable charges will be displayed before completing a purchase.
6.2 Payment must be completed through the payment methods made available at the time of purchase.
6.3 You agree to provide accurate payment information and authorise us or our payment providers to process applicable charges.
6.4 If payment is unsuccessful, reversed, disputed, or subject to chargeback, access to the relevant services may be suspended until the issue is resolved.
6.5 Promotional offers, discounts, or special pricing may be subject to additional conditions and expiry dates.
7.1 Certificates may be issued only after successful completion of the required course activities, assessments, or criteria.
7.2 Completion requirements may differ depending on the course and will be communicated within the course information.
7.3 Certificates confirm completion of the relevant educational programme but do not guarantee employment, professional licensing, career advancement, or acceptance by third-party organisations unless specifically stated.
7.4 We reserve the right to refuse, suspend, or withdraw certificates where there is evidence of fraud, academic misconduct, or improper use of the services.
8.1 Refund requests must be submitted according to our refund procedure and within any applicable cancellation period.
8.2 Refund eligibility may depend on factors including course access, completion status, downloaded materials, assessments attempted, or significant use of learning resources.
8.3 Once substantial course content has been accessed or completed, refunds may not be available unless required by applicable law.
8.4 Subscription or membership cancellations will normally prevent future charges but will not automatically provide refunds for unused periods unless otherwise stated.
8.5 Any refund decisions will be made in accordance with applicable consumer protection laws and our published refund rules.
9.1 Course materials are provided solely for your personal educational use.
9.2 You may access and use learning content only during the period permitted by your enrolment or subscription.
9.3 You must not copy, reproduce, distribute, sell, publish, share, or modify course materials without written permission.
9.4 You must not record, download, or redistribute lessons or resources for commercial purposes.
9.5 Any unauthorised use of educational materials may result in suspension of access and further action where appropriate.
10.1 You agree to use the services lawfully and responsibly.
10.2 You must not:
10.3 We may take appropriate action where activities negatively affect other learners, our services, or our reputation.
11.1 Users may provide feedback, reviews, comments, assignments, or other submissions where such features are available.
11.2 You confirm that any material you submit belongs to you or that you have permission to share it.
11.3 Your submissions must not contain unlawful, offensive, defamatory, or infringing material.
11.4 By submitting feedback or other permitted content, you allow us to use it for improving, supporting, and promoting our services, subject to applicable laws.
12.1 All intellectual property rights relating to our courses, website, branding, educational materials, designs, and systems belong to CPD Online Training or relevant licensors.
12.2 Access to courses does not transfer ownership of any intellectual property rights.
12.3 You receive a limited, personal, non-transferable right to use course materials for learning purposes only.
12.4 Any unauthorised copying, reproduction, distribution, or commercial use may constitute infringement of intellectual property rights.
13.1 Our services may include links, integrations, or references to third-party websites, tools, or services.
13.2 We are not responsible for the availability, content, policies, or practices of external services.
13.3 Your use of third-party services may be subject to separate terms and conditions provided by those providers.
14.1 We aim to maintain reliable access to our learning services but cannot guarantee uninterrupted availability at all times.
14.2 Access may occasionally be affected by maintenance, technical issues, internet failures, or circumstances beyond our reasonable control.
14.3 Support may be provided through available communication channels.
14.4 We are not responsible for technical problems caused by unsupported devices, user settings, internet providers, or third-party software.
15.1 Courses are provided for educational purposes and are intended to support learning and skill development.
15.2 We do not guarantee specific results, employment opportunities, professional outcomes, or financial benefits from completing a course.
15.3 Learners are responsible for applying knowledge gained from courses appropriately and ensuring compliance with any professional or legal requirements relevant to them.
16.1 Nothing in these Terms limits liability that cannot legally be excluded, including liability for fraud or personal injury caused by negligence.
16.2 To the maximum extent permitted by law, we are not responsible for indirect losses, loss of profits, loss of business opportunities, loss of data, or similar damages.
16.3 We are not responsible for losses caused by your failure to follow course requirements, misuse of services, or reliance on information outside its intended educational purpose.
16.4 Our total liability relating to any service shall be limited to the amount paid by you for the relevant service, unless applicable law requires otherwise.
17.1 You agree to compensate and protect CPD Online Training against claims, losses, damages, or expenses arising from:
18.1 We may suspend or terminate access where:
18.2 You may stop using our services at any time.
18.3 Termination does not affect rights or obligations that arose before termination.
18.4 Clauses relating to intellectual property, liability, and legal obligations will continue after termination where applicable.
19.1 We may update, improve, modify, or discontinue parts of our services when reasonably necessary.
19.2 Changes to these Terms will be published through appropriate channels.
19.3 Continued use of services after changes are made means you accept the updated Terms.
20.1 These Terms, together with any additional course-specific rules, represent the agreement between you and CPD Online Training regarding use of the services.
20.2 If any provision is found invalid or unenforceable, the remaining provisions will continue to apply.
20.3 Failure to enforce any provision does not mean that we waive our rights.
20.4 You may not transfer your rights or obligations under these Terms without written permission.
20.5 We may transfer our rights or obligations where reasonably required for business purposes.
21.1 These Terms shall be governed by the applicable laws of England and Wales.
21.2 Any disputes relating to these Terms shall be handled by the courts of the applicable jurisdiction, unless mandatory laws provide otherwise.
21.3 For questions regarding these Terms, courses, payments, or services, please contact:
Email: info@cpdonlinetraining.co.uk